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ONLINE BANKING TERMS AND CONDITIONS AGREEMENT

This Agreement describes your rights and obligations as a user of the Online Banking Service ("Service" or "Services"). It also describes the rights and obligations of Ambler Savings Bank. Please read this Agreement carefully. As an authorized account holder you must abide by the terms and conditions of this agreement and those provided at the time you opened your account(s), in order to use this Service.

Customer Disclosure and Agreement to Receive Electronic Communications

By selecting the "I Accept" button below, you are (1) acknowledging your receipt of the information listed below, (2) agreeing that any contract you enter into with Ambler Savings Bank for the provision of certain Online Banking Services may be in electronic form, and (3) agreeing that certain information that may be delivered in connection with the Services may also be in electronic form.

You are also acknowledging receipt of the following information and agree that:

We may provide you with this Agreement and any revisions and amendments thereto in electronic form, and that, if you choose to accept the Agreement, you are consenting to enter into an agreement electronically that will govern all future transaction you conduct using the Service.

Definitions

The following definitions apply in this Agreement.

"Online Banking" is the Internet-based service providing access to your account(s) under the terms set forth in this Internet Banking Terms and Conditions Agreement.

"Online Account" is an Ambler Savings Bank account from which you will be conducting transactions using the Service.

"Business Day" refers to Monday through Friday, excluding holidays as determined by Ambler Savings Bank. All Online transaction requests received after 8:00pm Eastern Standard Time, or on a non-Business Day, will be processed immediately, but will not appear in the online history until the following Business Day. On Saturday, the cutoff time is 5:00pm Eastern Standard Time. Transfers after this hour will be credited the next business day.

"Passcodes" is a series of numbers and/or letters, images, and challenge questions/answers that you select after the initial sign-on that establishes your connection to the Service. Ambler Savings Bank will provide you with a code for use during the initial sign-on process.

"Time of day" references are to Eastern Standard Time.

"We," "us" "our" or "Ambler Savings Bank" refer to Ambler Savings Bank which offers the Services provided under this Agreement and holds the accounts accessed by the Services.

Access to Services

Ambler Savings Bank will provide Online instructions describing how to use the Online Banking Service. To gain access to this Service, you will need your Access ID and your Passcodes.

Hours of Operation

The Services are generally available 24 hours-a-day, 7 days a week, except during special maintenance and upgrade periods, which routinely are scheduled between 12:00am and 5:00am Monday mornings.

Use of your Security Passcodes

The safety of our customers' accounts and account information is of paramount importance to Ambler Savings Bank. We go through great lengths to protect confidentiality and the security of your account, and urge you to do the same. You agree not to allow anyone to gain access to the Services or to let anyone know your Passcodes used with the Services. You agree to assume responsibility for all transactions initiated through the Services with your Ambler Savings Bank User-ID, up to the limits allowed by applicable law. While Ambler Savings Bank continues to provide our customers with the level of Online security we believe necessary and appropriate, customers who share their User-IDs and Passcodes are giving up the full benefit of our security measures and legal protections to which they may be entitled. No Ambler Savings Bank representative will ever call and ask for your Access ID or User Passcodes.

If your Passcodes have been lost or stolen

If your Passcodes have been lost or stolen, call Ambler Savings Bank immediately at 1-866-ASB-4550 or 1-215-646-8400, between 9:00 AM and 5:00 PM Monday through Friday and between 9:00 AM and 12:00 PM on Saturday. Telephoning Ambler Savings Bank is the best way of minimizing your losses. You may also restore the security of your Service by immediately changing your Passcodes. If you believe your Passcodes have been lost or stolen and you notify us within two Business Days after you learn of the loss or theft, you can lose no more than $50.00 if someone uses your Passcodes to conduct unauthorized electronic funds transfers without your permission. If you do NOT notify us within two Business Days after you learn of the loss or theft of your Passcodes, and we can prove we could have stopped someone from using your Passcodes to conduct unauthorized electronic funds transfers without your permission if you had told us, you could lose as much as $500.

Banking Transactions with Online Banking

In addition to viewing account information, you may use Online Banking to conduct the following transactions:

 

New services may be introduced for Online Banking from time to time. Ambler Savings Bank will notify you of the existence of these new services. By using these services when they become available, you agree to be bound by the rules that will be made available to you concerning these services.

Statements

You will continue to receive your regular account statement either monthly or quarterly, depending on the type of account.

If your Statement shows transfers you did not make

If your statement shows transfers that you did not make, notify Ambler Savings Bank immediately at 866-ASB-4550 or 215-646-8400, or send a letter to:

Ambler Savings Bank
Attention: Internet Banking Department
155 E. Butler Avenue
PO Box 210
Ambler, PA 19002

or email us at:
webinfo@amblersav.com

If you do not notify Ambler Savings Bank within sixty (60) days after the statement was mailed to you, you may not recover any money lost after the sixty (60) days which would not have been lost if Ambler Savings Bank had been notified in time.

Errors and Questions

In case of errors or questions regarding an Electronic Transaction, you may call Ambler Savings Bank at 866-ASB-4550 or 215-646-8400, or send a letter to:

Ambler Savings Bank
Attention: Internet Banking Department
155 E. Butler Avenue
PO Box 210
Ambler, PA 19002

or email us at:
webinfo@amblersav.com

We must hear from you at the specified telephone number or address no later than sixty (60) calendar days after we sent you the first statement on which the problem or error appeared. We will need:

If you provide oral notice, you may be required to send in your complaint or question in writing within ten (10) business days.

We will determine whether an error occurred within ten (10) business days, (twenty (20) business days for new accounts), after we hear from you and will correct any error promptly. If we need more time, however, we may take up to forty-five (45) days (ninety (90) days for new accounts and foreign initiated or point of sale transfers) to investigate your complaint or question. If we decide to do this, we will credit your account within ten (10) business days (twenty (20) business days for new accounts) for the amount which you think is in error, so that you will have the use of the money during the time it takes to complete our investigation. If we ask you to put your complaint or question in writing and we do not receive it within ten (10) business days, we may not credit your account. The extended time periods for new accounts apply to all electronic fund transfers that occur within the first thirty (30) calendar days after the first deposit to the account is made, including those for foreign initiated or point of sale transactions.

We will tell you the results within three (3) business days after completing our investigation. If we decide that there was no error, we will send you a written explanation.” You may request copies of the documents that were used in the investigation.”

You agree that Ambler Savings Bank may respond to you by e-mail with regard to any claim of unauthorized electronic fund transfer related to the Service. Any such electronic mail sent to you by Ambler Savings Bank shall be considered received within three (3) Business Days of the date sent by Ambler Savings Bank, regardless of whether or not you sign on to the Service within that time frame.

Limit of Ambler Savings Bank’s Responsibility

Ambler Savings Bank agrees to make reasonable efforts to ensure full performance of Online Banking. Ambler Savings Bank will be responsible for acting only on those instructions sent through Online Banking which are actually received, and cannot assume responsibility for circumstances over which the bank has no direct control. This includes but not limited to, the failure or malfunctions in communication facilities, which may affect the accuracy or timeliness of messages you send. Ambler Savings Bank is not responsible for any losses should you give incorrect instructions, or if your payment instructions are not given sufficiently in advance to allow for timely payment or delays in mail service.

Any information you receive from Ambler Savings Bank is believed to be reliable. However, it can only be provided on a best-efforts basis for your convenience and is not guaranteed. Ambler Savings Bank is not liable for any deficiencies in the accuracy, completeness, availability, or timeliness of such information, or for any investment or other decision made using this information.

Ambler Savings Bank is not responsible for any fees incurred for Internet access, or for any computer virus or related problems that may be attributable to services provided by any Internet access service provider.

You are responsible for obtaining, installing, maintaining, and operating all computer hardware and software necessary for performing Online Banking. Ambler Savings Bank will not be responsible for any errors or failures from the malfunction or failure of your hardware or software.

The limit of Ambler Savings Bank's liability shall be as expressly set forth herein. Under no circumstances will Ambler Savings Bank be liable in contract, tort, or otherwise for any special, incidental, or consequential damages, whether or not foreseeable. By consenting to use the Services, you agree to waive any and all right to any of the aforesaid, and you acknowledge that the limit of your remedy is as otherwise expressly set forth herein.

Ambler Savings Bank's Responsibility

Ambler Savings Bank will be responsible for your actual losses if they were directly caused by our failure to:

However, we will not be responsible for your losses if:

There may be other exceptions stated in this agreement and in other agreements with you. In no event shall we be liable for damages in excess of your actual loss due to our failure to complete a transfer, and we will not be liable for any incidental or consequential damages.

If any of the circumstances listed above shall occur, we shall assist you with reasonable efforts in taking appropriate corrective action to reprocess the transactions that may not have been completed or to correct incorrect transactions that have been processed.

Electronic Mail (Email)

If you send Ambler Savings Bank an electronic mail message through the Service, Ambler Savings Bank will be deemed to have received it on the following Business Day. Emails will be answered within a reasonable timeframe.

You should not rely on electronic mail if you need to communicate with Ambler Savings Bank immediately (e.g., if you need to report an unauthorized transaction from one of your accounts, or if you need to stop a payment that is scheduled to occur).

You agree that Ambler Savings Bank may respond to you by electronic mail with regard to any matter related to the Service, including responding to any claim of unauthorized electronic funds transfer that you make. Any such electronic mail sent to you by Ambler Savings Bank shall be considered received within three (3) days of the date sent by Ambler Savings Bank, regardless of whether or not you sign on to the Service within that time frame.

Other Agreements

In addition to this Agreement, you and Ambler Savings Bank agree to be bound by and comply with the requirements of the agreements applicable to each of your Online Accounts. Your use of the Online Banking service is your acknowledgment that you have received these agreements and intend to be bound by them. You should review other disclosures received by you when you open your accounts at Ambler Savings Bank, including the charges that may be imposed for electronic funds transfers or the right to make transfers listed in the fee schedules accompanying those disclosures and the fee schedule at the end of this Agreement. All terms and conditions of the disclosures provided to you at account opening, including but not limited to, the Truth in Savings, Electronic Funds Transfer (Regulation E) Disclosure, Depositor's Agreement and Terms and Conditions apply to this Service.

Modifications to this Agreement

Ambler Savings Bank may modify the terms and conditions applicable to either Service from time to time upon mailing or delivering a notice of the modifications to you at the address shown on our account records, and the revised terms and conditions shall be effective at the earliest date allowed by applicable law. We may send any notice to you via electronic mail and you will have been deemed to have received it three (3) days after it is sent. We reserve the right to terminate this Agreement and your use of the Services in whole or in part at any time without prior notice.

Disclosure of Information to Third Parties/ Privacy Policy

A copy of Ambler Savings Bank's Consumer Privacy Statement is available upon request at any of our branches, or can be mailed to you upon request by calling Ambler Savings Bank at 866-ASB-4550 or 215-646-8400, or writing a letter and sending it to:

Ambler Savings Bank
Attention: Internet Banking Department
155 E. Butler Avenue
PO Box 210
Ambler, PA 19002

or email us at:
webinfo@amblersav.com

You can also access our Policy online by clicking on the Privacy Statement icon on the Ambler Savings Bank Website.

Inactivity / Termination

You are responsible for complying with all the terms of this Agreement and with the terms of the agreement governing the deposit accounts which you access using electronic banking services. We can terminate your Online Banking privileges under this Agreement without notice to you for any reason; or if you do not pay any fee required by this Agreement when due, if you do not comply with the Agreement governing your deposit or loan accounts, or your accounts are not maintained in good standing. We will promptly notify you if we terminate this Agreement or your use of the services for any other reason.

If you do not use this Service during any consecutive 180 day period, you will be considered inactive. If your account is considered inactive, you must contact us to have the Service activated before you will be able to schedule any transaction through the Service.

To cancel the Online Banking, you must notify Ambler Savings Bank. Your notification should include your name, address and the effective date to stop the service(s). You may notify Ambler Savings Bank by one of the following methods:

By initiating a customer inquiry through our Contact Us page on our Website

Ambler Savings Bank
Attention: Internet Banking Department
155 E. Butler Avenue
PO Box 210
Ambler, PA 19002

or email us at:
webinfo@amblersav.com

Governing Law

This Agreement is governed by the laws of the State of Pennsylvania and applicable federal law(s).

Fee Schedule

Ambler Savings Bank offers the benefits and convenience of the Online Banking service to you at no monthly charge. Account research and stop payment charges will be assessed at the rates published in the Ambler Savings Bank's Service Fee Schedule Brochure and deducted from your account you hold at Ambler Savings Bank.

These fees are subject to change. Ambler Savings Bank will notify you in writing regarding any fee changes at least thirty (30) days in advance of the effective date of these changes.
 
Last Revised: 06/2015

 

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